PRIVACY POLICIES

​Effective Date:  Jan 1st 2025

 

At Power-Hub, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.powerhub.energy (the “Website”).

 

By using our Website, you agree to the collection and use of your information as described in this Privacy Policy.

 

1. Information We Collect

 

We collect a range of information to provide and improve our services, including:

 

Personal Information

 

When you purchase products or create an account, we may ask for personal details such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (e.g., credit card or PayPal information)

 

Non-Personal Information

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We may also collect non-personal information that helps us understand how you interact with our Website:

• IP address

• Browser type

• Operating system

• Pages you visit

• Referring URLs

• Time spent on the Website

 

Cookies and Tracking Technologies

 

We use cookies and similar technologies to track activity on our Website and store information. These cookies help us improve your browsing experience and gather usage data. You can manage cookie preferences through your browser settings, but some features may not function correctly if cookies are disabled.

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2. How We Use Your Information

 

We use the information we collect for several purposes:

• To process orders and deliver products: We use your personal information to complete and manage purchases, including processing payments and delivering products.

• To enhance our Website and services: We analyse customer usage patterns to improve the design and performance of the Website.

• To communicate with you: We send transactional emails (e.g., order confirmation, shipping notifications) and promotional content (if you have opted in).

• For marketing purposes: We may use your information to provide you with special offers, newsletters, or product recommendations, but you can unsubscribe at any time.

 

3. Sharing Your Information

 

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your data with third-party service providers who assist us in providing services such as:

• Payment processing (e.g., PayPal, credit card companies)

• Delivery and shipping

• Marketing and analytics services

 

These partners are required to keep your data secure and use it only to perform the necessary services.

 

We may also disclose your information if required by law or in response to a legal request, such as a subpoena or court order.

 

4. Data Security

 

We implement appropriate measures to secure your personal information from unauthorised access, loss, or alteration. While we use advanced technologies to protect your data, no transmission method or digital storage method is 100% secure, and we cannot guarantee complete security.

 

5. Your Rights

 

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal information.

• Rectify: Correct any inaccuracies in your personal data.

• Delete: Request that we erase your personal information.

• Opt-Out: Unsubscribe from marketing communications or promotional emails.

 

To exercise any of these rights, please contact us using the details below.

 

6. Data Retention

 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including any legal or accounting requirements.

 

7. Children’s Privacy

 

Our Website is not designed for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a child, we will take steps to delete it as soon as possible.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. All updates will be posted on this page with an updated “Effective Date”. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

 

Power-Hub

Email: info@power-hub.co.uk

Website: www.powerhub.energy

 

This Privacy Policy applies solely to www.powerhub.energy and does not cover third-party websites linked from our site.